Frequently Asked Questions
If you or someone you care for is dependent on alcohol or drugs and is seeking recovery from the disease of addiction, it is important to remember that no single recovery approach is appropriate for all individuals. Finding the right program of recovery for the suffering addict or alcoholic requires careful consideration. Many aspects such as the setting and location, length of care, philosophical approach, special needs of the individual, etc. should factor into the final decision.
Following are some frequently asked questions and answers that are specific to Recovery Alliance and its recovery facility, Casa Vida de Salud.
- Does the program accept insurance? If not, will they work with you on a payment plan or find other means of support for you?
- Currently, we do not accept insurance, but we can assist you in accessing other sources of funding.
- Is the program run by state-accredited, licensed and/or trained professionals?
- We provide peer to peer support, that is to say, one person in recovery working directly with another person in recovery. Experience has proven that there is no one “better equipped” to help an addict or alcoholic than someone who has been there. The competant staff at Casa Vida de Salud has a wealth of work experience and solid recovery experience, and we are extensively trained in providing peer support services.
- Is the facility clean, organized and well-run?
- Yes. The facility is peer-run and operated, and we comply with local, state and national codes.
- Does the program encompass the full range of needs of the individual (medical: including infectious diseases; psychological: including co-occurring mental illness; social; vocational; legal; etc.)?
- The Recovery Alliance provides recovery support services on many different levels – all based on what is needed and recommended to match the participant to the least restrictive, most appropriate level of care. Services include residential, vocational, social and spiritual support. While we are not specifically a medical/ psychological model of care, we frequently assist peers with referrals to other providers that offer services outside of the Casa Vida continuum of care.
- Does the program address sexual orientation and physical disabilities as well as provide age, gender and culturally appropriate treatment services?
- Of course, the individual who desires recovery must be willing and able to adjust to the guidelines of our program. However, no person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under our program or services on the basis of age, race, religion, national origin, ethnicity, creed, sex, sexual orientation, veteran status, disability, socioeconomic status or ability to pay. We are sensitive to social issues, and are more than willing to assist peers in seeking resources. Still, while we do not discriminate, we cannot always accommodate each peer’s individual needs. OUR PRIMARY FOCUS IS ON RECOVERY FROM ADDICTION, and we are willing to do whatever is necessary to preserve that mission.
- Is long-term support provided and maintained?
- We STRONGLY support a continuum of care. We encourage graduates to stay in touch with the Recovery Alliance and Casa Vida recovery community, to participate in various volunteer opportunities and attend sober recreational and social activities. Our exciting new Project Sendero al Bienestar (Pathway to Wellbeing) provides formal follow-up assessment and recovery coaching for TWO YEARS - Call for details!
- Is there ongoing assessment of an individual's recovery plan to ensure it meets changing needs?
- Yes! We at Recovery Alliance and Casa Vida de Salud recognize that recovery from substance abuse is lifelong process of self-appraisal and personal evolution… We continually assist peers in reevaluating and redefining their life skills and goals.
- Does the program employ strategies to engage and keep individuals in longer-term program, increasing the likelihood of success?
- 12-Step Programs such as Alcoholics Anonymous or Narcotics Anonymous suggest a way of life that is proven to lead to long-term recovery. We wholeheartedly encourage the individual to become active in the recovery community. Recovery Alliance serves as a bridge to integrate individuals into the recovery community.
- Does the program offer counseling (individual or group) and other behavioral therapies to enhance the individual's ability to function in the family/community?
- We provide recovery coaching which focuses on different recovery capitals: SOCIAL (network of people), PHYSICAL (health & material resources) , and HUMAN (knowledge, skills, personal characteristics). We assist the individual in building upon strengths and sublimating weaknesses. In addition to individual coaching, we provide peer-led groups, three times daily, featuring pertinent subject matter: Recovery Support, Life Skills, Substance Abuse, Dual Diagnosis Empowerment, Relapse Prevention, and Spiritual Support, among them.
- Does the program offer medication as part of the treatment regimen, if appropriate?
- No. We do not provide medical services. If you are taking prescribed medications, they will be secured and monitored by staff, thus allowing our residents to adhere to prescribed medication schedules. WE DO NOT ALLOW NARCOTICS IN THE FACILITY.
- Are services or referrals offered to family members to ensure they understand addiction and the recovery process to help them support the recovering individual?
- We speak informally with family members who are interested, ever mindful of the peer’s confidentiality. We welcome brief calls from family members, and ALWAYS encourage them attend Al-Anon.
We are currently developing a Family Program. Watch for details!
- What if I am not an El Paso resident???
- Certain criteria apply, but non-El Paso and non-Texas residents are certainly eligible and welcome to enter our program. However, some funding sources may require you to be a Texas resident. CALL TOLL FREE: 1-866-535-7276
- What about court-ordered clients?
- We collaborate very closely with the Department of Justice. Recovery Alliance advocates on behalf of our peers in recovery, and assists them with court-ordered appointments and obligations.
- What is your average length of stay?
- Typically, 30 days is the average length of stay, but it is possible to be extended. Each peer’s needs are individually assessed.
- Do you have outpatient treatment available?
- In some cases, non-residential services may be available. Please call for details!
- As a referring professional, will I be involved?
- We will always cooperate with professional providers, always ensuring that the individual’s daily program schedule is not disrupted. We believe that the individual should have access to as many supportive resources as possible!
- What is your success rate?
- An impressive percentage of our alumni are living clean, sober productive lives today: In fact, we regulary conduct a 6-month follow-up with our alumni, and over 73% of them remain abtinent from alcohol and/or illegal drug use!
Success in recovery ultimately lies in the hands of the individual, but Casa Vida de Salud is committed to providing “safe harbor” from the environment of addiction, giving the individual EVERY OPPRTUNITY to learn about their disease, and embrace a life of recovery.
- What should I do if my family member isn't willing to go to treatment
- We recommend you attend Al-Anon, and be prepared to support them should they choose to enter recovery later.
- What distinguishes Casa Vida de Salud from other recovery facilities?
- ALL OF THE STAFF ARE IN RECOVERY, AND HAVE BEEN WHERE YOU ARE. We can’t walk on water, but we know where the rocks are! We openly and honestly share our experience and recovery journey…
